Business Analyst – IT Projects

Bridge business needs and technology delivery by translating operational requirements into clear solutions, supporting implementation and improving business processes. This full-time opportunity is based in the UAE and is suited to a professional who can combine strong functional knowledge with dependable execution, communication and customer focus.

Key Responsibilities

• Analyze workflows, systems and business processes to identify efficiency, automation and improvement opportunities.
• Engage stakeholders through interviews, workshops and requirements sessions to understand objectives and pain points.
• Translate business needs into functional specifications, user stories, use cases and other clear requirements documents.
• Work with developers and business teams to support solution design, configuration, testing and implementation.
• Conduct feasibility, impact and risk assessments and identify dependencies or constraints early in the project lifecycle.
• Coordinate user acceptance testing, capture feedback and support issue resolution before deployment.
• Provide user guidance, training and documentation to improve adoption of new systems and processes.
• Monitor implemented solutions, evaluate outcomes and recommend enhancements while staying informed about Agile, Waterfall and emerging technology practices.

Requirements

• Bachelor degree in business administration, computer science, information systems or related field; business analysis experience in an IT environment; strong requirements, analytical and stakeholder skills.
• Strong communication, coordination and problem-solving abilities with the confidence to work with colleagues, clients and cross-functional stakeholders.
• Good working knowledge of Microsoft Office and the ability to prepare accurate reports, records and operational updates.
• Ability to prioritize multiple tasks, meet deadlines and maintain high standards in a fast-paced service environment.

Strong documentation and stakeholder facilitation are central to the role, with success measured by how clearly requirements are understood, solutions are adopted and measurable process improvements are achieved.

Employment Details

• Company: Transguard Group
• Location: DAFZA, Dubai, UAE
• Employment Type: Full Time
• Industry: Business Support, Outsourcing, Facilities Management & Aviation