Specialized Facilitator-eLearning

The specialised facilitator supports digital learning delivery by helping learners use e-learning tools, complete learning activities and build competence in assigned subject areas. The role combines facilitation, learner support, content coordination and progress tracking to make online training accessible and effective. This position is part of e-learning facilitation and digital learning support and contributes to reliable, professional day-to-day delivery. The successful candidate will follow established procedures, maintain accurate information and work collaboratively with colleagues to achieve agreed standards.

Key Responsibilities

The main responsibilities include the following:

• Facilitate virtual or blended learning sessions and guide learners through digital course activities.
• Help learners access platforms, resolve routine participation issues and understand course expectations.
• Prepare session plans, resources, exercises and supporting materials in coordination with subject experts.
• Track attendance, completion, assessment results and learner feedback accurately.
• Recommend improvements to learning materials and delivery based on observed learner needs.

A practical understanding of the function, sound prioritisation and timely escalation will help protect quality, safety, cost and customer commitments.

Requirements and Qualifications

• Experience in training, facilitation, digital learning or learner support is useful.
• A relevant qualification in education, training, technology or the subject area is an advantage.
• Comfort with learning management systems, video-conferencing platforms and standard office applications is important.
• Candidates should be patient, organised and able to explain information clearly.

Candidates should show relevant experience, learn local procedures quickly and meet any required statutory or professional standards.

Skills and Competencies

Strong presentation, coaching, digital confidence and problem-solving skills help learners stay engaged. Good written communication and disciplined record keeping are also important for maintaining visibility of progress and follow-up needs.

Employment Details

Employer: Transguard Group. Work location: Dubai, UAE. Employment terms, working schedule, compensation and benefits should be confirmed with the employer during recruitment.