Assistant Manager / Team Leader

Hyatt Place is seeking an Assistant Manager / Team Leader to help coordinate everyday operations and maintain reliable service standards. The position is suitable for someone who enjoys supporting colleagues, organizing workloads and taking responsibility for follow-through. You will help keep daily activities on track, encourage constructive teamwork and make sure guest or operational concerns are handled professionally.

Key Responsibilities

• Support the department manager with daily planning, shift coordination and work allocation.
• Check that routine tasks and service standards are completed consistently throughout the shift.
• Guide team members through operational questions and help resolve common service issues.
• Communicate important updates during handovers and maintain clear records of outstanding matters.
• Assist with colleague orientation, on-the-job coaching and performance feedback.
• Coordinate with other departments when guest requests or operational tasks require joint action.
• Follow company procedures for health, safety, security and appropriate handling of guest information.

Requirements

• Relevant experience in hospitality, customer service or another team-based operational role.
• Good communication, time management and decision-making skills.
• A professional manner, reliability and the ability to manage competing priorities without losing attention to detail.

Qualifications and Skills

A relevant qualification in hospitality, business or operations is preferred but practical experience may also be valuable. Candidates should be comfortable with digital records and routine administrative tasks and be willing to learn the specific procedures of the assigned department.

Employment Details

Full-time position associated with Hyatt Place in the UAE. Salary, department assignment and shift details should be confirmed with the hiring team.