F&I SHOWROOM MANAGER

Al Masaood is seeking an experienced Finance and Insurance Showroom Manager for its Al Ain showroom. The role leads the showroom’s finance and insurance function and helps customers choose suitable financing, insurance and vehicle-protection products. It combines customer guidance, credit-document review, coordination with financial partners and management of a team of F&I Executives. The manager is expected to achieve commercial targets while ensuring that customer applications, approvals and supporting documents are handled accurately and in line with company policies and applicable financial requirements.

Key Responsibilities

• Lead, motivate and develop the Finance and Insurance Executives team, monitoring performance against showroom targets and key indicators.
• Work towards monthly finance, insurance and profitability objectives while maintaining a strong customer experience.
• Assess customer financing needs and explain suitable financing options, insurance products, extended warranties and service contracts.
• Build and maintain working relationships with banks, financial institutions and insurance providers.
• Review credit applications and supporting documents, and coordinate timely approvals and vehicle deliveries.
• Support the showroom sales team, maintain documentation standards and ensure compliance with company policies and financial regulations.

Requirements and Qualifications

• Two to five years of experience in automotive finance, insurance, sales or a related field; leadership experience is preferred.
• Bachelor’s degree in Business Administration or a related discipline is preferred.
• Proven ability to achieve sales and profitability targets and manage or coach a team.
• Strong knowledge of vehicle finance, insurance products, customer relationship management and financial documentation.
• Excellent communication, negotiation and analytical skills, with confidence working in a target-driven environment.

Skills and Work Approach

The successful manager will be comfortable balancing commercial performance with clear customer explanations and accurate administrative control. The role requires sound judgement when reviewing applications, careful coordination with external finance and insurance partners, and regular coaching for team members. Professional conduct and attention to regulatory and documentation requirements are essential throughout the vehicle-purchase journey.