Cluster Sales Executive

The Cluster Sales Executive will support business development and revenue growth for Paramount Hotel Dubai. Reporting to the Director of Sales, the role focuses on securing new business and increasing revenue from individual and group accounts. The executive will build relationships with travel agents, wholesalers, tour operators, corporate clients and transient customers while working with hotel teams to deliver a positive guest experience.

Key Responsibilities

• Identify, approach and convert sales opportunities across travel agents, wholesale partners, tour operators, corporate accounts and transient business.
• Conduct telephone and face-to-face sales calls, respond to enquiries promptly, maintain follow-up and arrange hotel or facility tours.
• Negotiate contracts and commercial terms that meet client needs while supporting revenue targets and profitability.
• Maintain account plans for key customers, monitor production and develop relationships that generate repeat business.
• Use approved sales tools and maintain strong knowledge of hotel products, services, facilities and competitor offerings.
• Coordinate with department heads and operational teams to support group requirements and guest satisfaction.
• Track leads, sales activity, bookings, revenue results and progress against individual targets and budget.
• Share performance updates and market feedback with the Director of Sales and contribute to the wider sales plan.

Requirements and Qualifications

Candidates should have at least 1–2 years of proven sales experience in hospitality or a related industry, with a record of meeting or exceeding targets. A good understanding of corporate market dynamics, hotel products and the sales cycle is important. Familiarity with CRM systems and sales tools is expected. Good personal and business references are valued. A specific degree is not stated as a mandatory requirement.

Skills

Excellent communication, negotiation, relationship building, presentation and organisation are essential. The ideal candidate is motivated, commercially aware, confident with clients and able to work collaboratively across hotel departments.