Showroom Hostess/Receptionist

Job Overview

Abu Dhabi Motors is seeking a Showroom Hostess or Receptionist to welcome visitors and support the front-of-house experience at its automotive showroom. The successful candidate will create a professional first impression, respond to walk-in and telephone enquiries and help customers find the information or assistance they need. The role also includes basic administrative work and coordination with team members so that reception activities and customer visits are handled smoothly.

Key Responsibilities

• Welcome showroom visitors, make guests feel comfortable and ensure that customers are attended to promptly.
• Provide basic information about vehicles, products or services and direct detailed enquiries to the appropriate colleague.
• Coordinate the front desk and respond to customer questions received in person or by telephone.
• Carry out administrative tasks such as filing and entering or updating information through the CRM system.
• Keep the reception desk and surrounding customer area clean, organized and presentable.
• Coordinate with sales and other team members to support a smooth customer journey and avoid unnecessary waiting.
• Manage the flow of visitors, calls, emails and appointments while maintaining a professional and courteous manner.

Requirements and Skills

• Professional personal presentation and a welcoming approach to visitors.
• Excellent verbal communication, listening and telephone skills.
• Organization and customer focus, with the ability to prioritize tasks at a busy reception desk.
• Basic customer service skills and the ability to direct enquiries to the right team member.
• Ability to work collaboratively and maintain the expected standard of showroom presentation.

Qualifications and Experience

• No specific degree, certificate or minimum years of experience is stated for this vacancy. Relevant reception or customer service experience would support the role.

Employment Details

Company: Abu Dhabi Motors - BMW Group. Location: Al Rabdan, Abu Dhabi, United Arab Emirates. The position is based at the showroom reception.