Teller

Candidates should be comfortable working in a fast-paced environment, adapting to changing priorities and taking ownership of assigned outcomes.

This branch-based position is responsible for delivering accurate, efficient counter services while maintaining a professional and customer-focused experience. The role handles a broad range of cash and non-cash transactions and requires careful adherence to operating procedures and controls. The successful candidate will contribute to dependable banking operations, protect service quality and help the business achieve its objectives while maintaining appropriate controls. This is a full-time opportunity based in Dubai, United Arab Emirates.

Key Responsibilities

• Process cash deposits, withdrawals, cheque deposits and other counter transactions accurately.
• Handle drafts, payment orders, standing orders, transfers and foreign-currency transactions according to procedures.
• Provide professional assistance to customers and resolve routine counter-service queries.
• Coordinate with relevant teams when transactions require additional approvals or rates.
• Maintain transaction accuracy, confidentiality and compliance with branch controls.

Requirements

• Strong accuracy, customer-service and cash-handling discipline.
• Ability to process transactions according to banking procedures and controls.
• Professional communication and attention to detail.
• Comfortable working with branch systems and transaction records.
• UAE National eligibility is required.

Skills

Cash handling, deposits, withdrawals, drafts, transfers, payment orders, foreign exchange, cheque processing, customer service.

Work Environment

The role involves working with internal teams and customers in a structured banking environment where accuracy, confidentiality and timely execution are essential. The successful candidate should be comfortable handling multiple priorities, following documented procedures and escalating issues when necessary. A proactive approach to service improvement, strong teamwork and a commitment to professional standards will help ensure consistent results and positive outcomes for customers and the business.

Employment Details

• Company: ADIB - Abu Dhabi Islamic Bank
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Banking
• Eligibility: UAE Nationals only