Assistant Manager – Billing Operations

Lead accurate and timely billing across assigned business units while strengthening controls, reducing revenue leakage and improving the efficiency of the billing function. This full-time opportunity is based in the UAE and is suited to a professional who can combine strong functional knowledge with dependable execution, communication and customer focus.

Key Responsibilities

• Oversee end-to-end billing activities across multiple business units and ensure invoices comply with contractual terms.
• Review invoice accuracy, completeness, rates and supporting information before release.
• Monitor billing cycles against time-to-invoice and SLA targets and reduce aged unbilled revenue.
• Maintain billing master data and rate cards in Oracle and Excel and ensure contractual changes are reflected promptly.
• Act as an escalation point for billing queries from internal teams and clients and resolve issues efficiently.
• Prepare weekly and monthly reports covering billing performance, accuracy, exceptions and operational trends.
• Lead process improvement and automation initiatives that reduce manual effort, improve controls and shorten turnaround times.
• Manage billing officers, allocate workloads, conduct performance reviews, support capability development and maintain operational coverage.

Requirements

• End-to-end billing/invoicing experience in a structured environment; experience across multiple business units and team leadership; advanced Excel, Oracle ERP, commercial contract knowledge and process automation experience.
• Strong communication, coordination and problem-solving abilities with the confidence to work with colleagues, clients and cross-functional stakeholders.
• Good working knowledge of Microsoft Office and the ability to prepare accurate reports, records and operational updates.
• Ability to prioritize multiple tasks, meet deadlines and maintain high standards in a fast-paced service environment.

Attention to detail is essential because billing accuracy directly affects cash flow, client confidence and financial reporting. The role also requires a hands-on approach to coaching the team and strengthening controls.

Employment Details

• Company: Transguard Group
• Location: DAFZA, Dubai, UAE
• Employment Type: Full Time
• Industry: Business Support, Outsourcing, Facilities Management & Aviation