Service Sales Specialist

ABB is recruiting a Service Sales Specialist to help expand its Motion Service business in Oman. The role focuses on selling service solutions for industrial drives, motors and programmable logic controllers while supporting profitable growth and strong customer relationships. Based in the Al Hamriya area of Muscat, the position combines customer account management, opportunity development, sales planning and coordination with the wider service team. The successful candidate will help strengthen the business by understanding customers’ installed equipment, identifying operational challenges and proposing service options that improve reliability and performance.

Key Responsibilities

• Support the service sales team in achieving sustainable year-on-year growth and customer satisfaction targets.
• Apply local sales plans in line with wider business strategy and use the available sales tools and processes effectively.
• Manage key customer accounts, maintain account plans and build relationships with decision-makers.
• Identify installed-base opportunities and recommend digital services, service-level agreements, energy-efficiency improvements, preventive maintenance and reconditioning.
• Develop opportunities across the Motion portfolio, including drives, motors and PLCs, and maintain accurate sales forecasts.
• Prepare sales plans, review performance, support the team in meeting targets and consider commercial, contractual and HSE requirements before orders are finalized.

Requirements and Skills

The role calls for a customer-focused professional with an understanding of industrial service sales and the ability to connect technical solutions with customer business needs. Experience in account management, consultative selling, opportunity generation and sales forecasting will be useful. Candidates should be comfortable coordinating with service engineers, commercial teams and customers, and should be able to communicate the value of digital offerings and long-term service arrangements. The vacancy details do not specify a minimum number of years of experience or a mandatory degree, so applicants should confirm any additional criteria during the application process.

Employment Details

This is a full-time hybrid position supporting Motion Service in Oman. It is suited to someone who can develop customer relationships, work towards commercial objectives and contribute to service business growth across the local market.