Sales Assistant | Qatar Duty Free

Qatar Duty Free is inviting customer-focused retail professionals to join its sales team at Hamad International Airport in Doha. The Sales Assistant helps customers find suitable products, provides clear information and works to maximise sales while delivering a courteous and helpful experience. The role also includes maintaining merchandise presentation, ensuring shelves are stocked and organised, and supporting colleagues in other shop areas when operational demand requires it. It is an opportunity to develop retail knowledge in a busy international travel environment.

Key Responsibilities

• Acknowledge and approach customers in a friendly manner, establish their needs and identify suitable products.
• Present and demonstrate merchandise, explaining relevant features, advantages and benefits to support informed purchasing decisions.
• Work consistently towards sales goals and make the most of appropriate opportunities to increase sales.
• Maintain shop displays in line with the departmental layout and keep shelves stocked and presented to encourage customer interest.
• Use complementary selling and suitable substitute recommendations where these help meet the customer's needs.
• Introduce customers to other brands or departments when another area can offer relevant products or services.
• Assist other shop sections when they are under pressure and contribute to the overall performance of the department.
• Maintain a polite, professional approach and handle customer concerns in a responsible manner.

Requirements and Qualifications

• High school qualification with at least one year of relevant experience; or a bachelor's degree or equivalent with no prior job-related experience.
• Effective written and spoken English communication.
• Confidence, strong interpersonal skills and a high level of integrity.
• A polite, businesslike manner and an approachable attitude towards customers.

Skills and Competencies

The position suits a proactive person who enjoys customer interaction, can learn product information and takes pride in well-presented merchandise. Good listening, clear communication, reliability and a willingness to support colleagues are important. The successful candidate should be comfortable working towards sales objectives while maintaining service quality. This is a full-time position based in Doha, Qatar, and the stated closing date is 30 November 2026.