Hostess | Qatar Duty Free

Qatar Duty Free is recruiting a Hostess for its food and beverage operation at Hamad International Airport in Doha. The Hostess plays an important front-of-house role by welcoming arriving guests and helping create a positive first impression as they enter the restaurant. The position requires a warm, professional manner, an ability to listen to guest requests and the confidence to remain organised in a busy environment. The Hostess also supports the wider restaurant team and follows the required health and safety procedures.

Key Responsibilities

• Greet guests as they arrive and provide a welcoming first point of contact for the restaurant.
• Listen carefully to guest needs and respond courteously, including when requests are demanding or require additional assistance.
• Remain attentive to guests entering or passing through the assigned area and help direct them appropriately.
• Work closely with colleagues to support an orderly and positive front-of-house experience.
• Manage several tasks at once, organise priorities and maintain composure during busy service periods.
• Follow health and safety policies and procedures relevant to the role.
• Accept and complete takeaway orders when this service is applicable.
• Carry out other duties related to the position when requested by the department head.

Requirements and Qualifications

• Minimum high school qualification.
• At least two years of job-related experience; previous experience in a similar hostess or guest-facing role is preferred.
• Ability to listen to guests and respond appropriately to their needs.
• Ability to work well in a team and remain effective under pressure in a busy environment.
• Ability to stand for extended periods and handle multiple tasks while prioritising service needs.

Skills and Competencies

A welcoming personality, clear communication, patience and strong guest-service awareness are important. The successful candidate should be approachable, attentive and dependable, with the flexibility to assist colleagues as the operation requires. Professional presentation and a calm manner help create a positive restaurant atmosphere for travellers. This is a full-time position in Doha, Qatar, and the stated application closing date is 30 November 2026.