Service Sales Specialist

ABB is seeking a Service Sales Specialist to grow service business in the UAE by developing customer relationships, identifying installed-base opportunities and positioning a broad portfolio of technical services. The role combines commercial development with technical understanding and requires someone who can translate customer needs into practical, competitive service solutions while maintaining profitable growth.

Key Responsibilities

• Develop and execute service sales plans for assigned customers and market segments.
• Generate new leads and identify opportunities to increase service penetration across the installed base.
• Promote service offerings covering motors, drives, advanced services, long-term agreements, energy-efficiency solutions, workshop services, connected services and digital solutions.
• Build long-term relationships with customers and respond quickly to operational and technical requirements.
• Qualify enquiries, understand technical specifications and coordinate internal teams to develop compliant commercial proposals.
• Prepare sales forecasts, monitor pipeline progress and develop recovery actions where targets are at risk.
• Use market information and customer feedback to identify new service opportunities and potential portfolio extensions.
• Represent service solutions at customer meetings, exhibitions, conferences and other business-development activities.
• Develop relationships with service partners and support their growth within the assigned territory.

Requirements

• Bachelor’s degree in electrical engineering or a related technical discipline.
• Experience in technical sales, service sales or industrial solutions is preferred.
• Ability to understand technical specifications and convert requirements into commercial opportunities.
• Strong English communication, presentation, negotiation and stakeholder-management skills.
• Commercial mindset with the ability to manage multiple opportunities and priorities.

Employment Details

• Company: ABB
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Nationality: Any Nationality

Ideal Candidate

The ideal candidate combines technical understanding with commercial drive and a customer-first approach. Success requires disciplined pipeline management, confident communication and the ability to connect service solutions with measurable customer outcomes and long-term business relationships.