Reservations Agent

Join the opening team in supporting reservations activity for Radisson Hotel Fujairah. The role focuses on helping guests plan their stays, accurately managing booking requests and communicating hotel information while contributing to a professional and service-oriented reservations operation. This full-time opportunity is based in Fujairah, United Arab Emirates and supports the hotel's daily operations and guest experience. The successful candidate should be dependable, organized and able to work effectively with colleagues across the property.

Key Responsibilities

• Handle reservations enquiries and booking requests accurately and efficiently.
• Explain accommodation options, rates, policies and hotel services to guests.
• Create, amend and cancel reservations in accordance with hotel procedures.
• Identify appropriate upselling opportunities and communicate available offers.
• Maintain accurate reservation information and coordinate special requests.
• Communicate booking details to front office and other relevant departments.

Requirements

• Relevant experience in reservations agent or a comparable role.
• Strong attention to detail, communication and teamwork skills.
• Professional attitude and ability to follow company standards and procedures.
• Flexibility to work shifts, weekends and public holidays when required.

Skills

• Reservations; Guest Service; Booking Systems; Sales; Communication
• Professional communication and a guest-focused approach.

Employment Details

• Company: Radisson Hotel Group
• Location: Fujairah, United Arab Emirates
• Employment Type: Full Time
• Industry: Hospitality

Benefits

• Professional hospitality environment with opportunities for learning and career development.
• Applicable Radisson Hotel Group team-member benefits and local offers, subject to company policy.

How to Apply

Apply through the original LinkedIn posting using the application link provided in this listing. Candidates should review the employer's requirements and submit an updated CV and any supporting information requested.