Account Manager-Aviation Partner Solutions

Own the commercial and service relationship for aviation accounts, combining client management, operational oversight and revenue growth with disciplined contract delivery. This full-time opportunity is based in the UAE and is suited to a professional who can combine strong functional knowledge with dependable execution, communication and customer focus.

Key Responsibilities

• Develop and retain client relationships while identifying opportunities to expand account revenue and services.
• Understand contract commercials and ensure delivery remains within agreed scope, SLAs, KPIs and financial parameters.
• Prepare operational and financial reports using monthly performance data and support contract reviews.
• Monitor billable and non-billable staffing, contract variations, billing status and collection performance.
• Coordinate closely with finance, payroll, recruitment, demand planning, transport, accommodation and HR teams.
• Conduct client meetings and site visits, address service concerns and ensure staff schedules match operational requirements.
• Manage operations employees through meetings, performance reviews, training, issue resolution and workforce planning.
• Drive continuous improvement through coaching, process enhancements, service innovations and effective staff mobilization.

Requirements

• 5-7 years in a similar industry such as aviation or staffing; bachelor degree in finance or related field; financial acumen; IATA or IOSH qualification advantageous.
• Strong communication, coordination and problem-solving abilities with the confidence to work with colleagues, clients and cross-functional stakeholders.
• Good working knowledge of Microsoft Office and the ability to prepare accurate reports, records and operational updates.
• Ability to prioritize multiple tasks, meet deadlines and maintain high standards in a fast-paced service environment.

Strong commercial awareness and relationship management are important, as the role must balance growth opportunities with reliable service delivery, workforce performance and the requirements of aviation clients.

Employment Details

• Company: Transguard Group
• Location: Dubai, UAE
• Employment Type: Full Time
• Industry: Business Support, Outsourcing, Facilities Management & Aviation