Hotel Manager – Jumeirah

Jumeirah is building a talent pool of experienced hospitality leaders for Hotel Manager opportunities in Dubai, supporting current and future operational needs across its portfolio. The role calls for visible, hands-on leadership across hotel operations, guest experience, commercial performance and people development. Candidates should bring a strong record of leading luxury properties and translating strategic priorities into consistent operational results.

Key Responsibilities

• Lead day-to-day hotel operations and ensure strategic priorities are delivered with strong service standards and disciplined execution.
• Partner with senior hotel leadership to shape commercial, revenue and market-positioning plans that support sustainable profitability.
• Translate annual business objectives into clear departmental plans, performance expectations and measurable follow-up actions.
• Maintain a visible presence throughout the property, reviewing service delivery and resolving operational issues directly with teams.
• Use guest feedback and service data to anticipate needs and improve personalised luxury experiences.
• Develop high-performing teams through coaching, performance management, engagement and succession planning.
• Monitor operational and financial indicators, identify efficiency opportunities and ensure resources are used responsibly.

Requirements

• Extensive leadership experience in internationally recognised luxury hotels or resort environments is required.
• A minimum of ten years of senior operational leadership experience in hotel operations is expected.
• A strong record of guest satisfaction, operational delivery and commercial performance is important.
• Candidates should demonstrate financial acumen, hands-on leadership and the ability to develop and align large teams.

Skills and Qualifications

• Strategic thinking combined with strong day-to-day operational judgement.
• Excellent leadership, communication and stakeholder-management skills.
• Ability to balance guest experience, people development and financial outcomes.

Employment Details

• Company: Jumeirah
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Luxury Hospitality
• Work Arrangement: On-site. Shift patterns may include evenings, weekends or public holidays where operationally required.
• Benefits: Depending on the role and final employment offer, benefits may include healthcare, paid leave, learning opportunities and colleague discounts.