Assistant Executive Lounge Manager – Executive Lounge – Jumeirah Zabeel Saray

Jumeirah Zabeel Saray is seeking an Assistant Executive Lounge Manager to support the operation of its Executive Lounges. The role helps maintain high food-and-beverage standards and exceptional guest service, while assisting the Manager with team supervision, guest requests, inventory, cost control and daily readiness. The successful candidate will be service-oriented and ready to lead operations when required.

Key Responsibilities

• Support daily lounge operations and ensure colleagues consistently deliver professional, attentive guest service.
• Assist the Manager in supervising team activity and take responsibility for the lounge in the Manager’s absence.
• Anticipate guest needs through pre-arrival communication and personalised service, and handle requests or complaints effectively.
• Oversee food-and-beverage service throughout the day, ensuring quality, presentation and timing meet established standards.
• Coach colleagues, support training and encourage suitable upselling while protecting the guest experience.
• Monitor inventory, resource use and operating costs, and report issues that could affect service or performance.
• Ensure compliance with food hygiene, health, safety and operational procedures across lounge activities.

Requirements

• Previous experience in Executive Lounge, Front Office or Food and Beverage operations is important for the role.
• A hospitality-related diploma or degree is beneficial, along with a sound understanding of luxury service standards.
• Applicants should be able to supervise colleagues, resolve guest issues and maintain service consistency during busy periods.
• Working knowledge of inventory, cost management and food-safety procedures is advantageous.

Skills and Qualifications

• Strong people-management, communication and guest-recovery skills.
• Ability to organise daily service and make timely operational decisions.
• Attention to presentation, hygiene and cost-conscious use of resources.

Employment Details

• Company: Jumeirah
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Luxury Hospitality and Food and Beverage
• Work Arrangement: On-site. Shift patterns may include evenings, weekends or public holidays where operationally required.
• Benefits: Depending on the role and final employment offer, benefits may include healthcare, paid leave, learning opportunities and colleague discounts.