Relationship Officer Business Account Acquisition

RAKBANK is seeking a Relationship Officer Business Account Acquisition for its banking operations in the United Arab Emirates. This position suits a professional who combines role-specific knowledge with dependable execution, sound judgement, attention to detail and a commitment to customer service and control standards.

Job Overview

The Business Account Acquisition Relationship Officer helps attract new business customers and supports the opening of appropriate accounts. The role combines prospecting, customer needs analysis, onboarding documentation and coordination with internal teams to produce a smooth and compliant acquisition process.

Key Responsibilities

• Identify prospective business customers and develop leads through referrals, outreach and market activity.
• Explain business account options, eligibility criteria, documentation and relevant services.
• Collect and review onboarding information for completeness and coordinate required checks.
• Work with operations, compliance and relationship teams to resolve account-opening issues.
• Maintain lead and application records and follow up on pending documentation or approvals.
• Support acquisition targets while following customer due-diligence and anti-financial-crime controls.

Requirements and Qualifications

• Experience in business account acquisition, banking sales, onboarding or customer service is relevant.
• Understanding of business customer documentation and account-opening workflows is useful.
• Candidates should be confident in prospecting, customer communication and diligent follow-up.
• Attention to detail, ethical selling and control awareness are important.

Skills

The role needs customer engagement, sales discipline, organisation, communication and document checking. Candidates should be able to move applications forward without compromising the accuracy of customer information or required controls.

Employment Details

Location: United Arab Emirates. The position sits within a regulated banking environment and requires respect for customer confidentiality, internal controls and relevant procedures. The role operates in a regulated banking environment where accuracy, confidentiality, accountability and customer protection matter. The successful candidate should maintain reliable records, follow approved procedures, raise concerns promptly and work constructively with colleagues and stakeholders. Applicants should be ready to discuss relevant experience and explain how their skills match the responsibilities of the position.