Senior Key Account Manager (Mandarin Speaker)

Relationship and business-development role focused on acquiring new-to-bank customers, growing deposits and liability products, and developing valuable corporate and individual client relationships.

Key Responsibilities

Acquire new customers through corporate partnerships and relationship-led sales; develop salary-account and deposit portfolios; build relationships with HR, finance teams, and corporate decision-makers; act as a primary contact for key accounts; identify suitable opportunities across loans, cards, insurance, investments, mortgages, and wealth products; meet sales and portfolio growth targets; maintain accurate client records and management information; monitor portfolio performance; and ensure onboarding and recommendations meet regulatory and customer suitability requirements.

Requirements and Qualifications

Mandarin-language capability is central to this position. The advertised profile also highlights UAE banking regulations, AML principles, retail and wealth-management products, and experience engaging high-value clients. Candidates should demonstrate strong relationship management, negotiation, communication, sales acumen, customer service, analytical ability, and familiarity with CRM and banking platforms. Exact degree and minimum-experience requirements were not fully confirmed in the accessible details.

Portfolio management: The manager should maintain an organised pipeline, document customer needs, monitor account growth, and coordinate service follow-up with internal teams. Recommendations must be suitable for the customer and consistent with product eligibility, disclosure, and compliance requirements. Mandarin communication can support stronger engagement with relevant customer groups, while professional English and knowledge of the local market help coordinate delivery across the bank. Long-term success depends on trust, responsive service, and sustainable portfolio growth.

Skills and Competencies

Strong communication, organisation, problem-solving, attention to detail, teamwork, and sound professional judgement are important. The successful applicant should work effectively with colleagues and stakeholders, maintain accurate records, handle information responsibly, and follow relevant policies and procedures. Specific employment terms, salary, benefits, and work arrangements should be confirmed during the recruitment process.