Customer Relationship Officer(Pipeline ) – Abu Dhabi ( UAEN only )

The Customer Relationship Officer – Home Finance is responsible for acquiring, managing and retaining customers for Home Finance products. The role combines sales, financial-product guidance, relationship management and application coordination. The officer generates leads through branch referrals, direct sales, developers, brokers and networks, then works with internal teams to move applications through documentation, credit, legal and valuation stages while maintaining regulatory and Shariah compliance.

Key Responsibilities

• Promote and sell Home Finance products to prospective and existing customers.
• Generate leads through branches, direct sales, real-estate developers, brokers and personal networks.
• Understand customer financing needs and recommend appropriate Home Finance solutions.
• Guide applicants through the process and ensure complete and accurate documentation.
• Coordinate with Operations, Credit, Legal, Valuation and other stakeholders for timely processing.
• Provide customers with application-status updates and maintain regular follow-up.
• Build relationships with property developers, real-estate agents and external partners.
• Follow KYC, AML, regulatory, Shariah and internal-policy requirements.
• Achieve monthly sales, revenue and quality objectives.
• Cross-sell relevant banking products where appropriate and monitor market and competitor developments.

Requirements

• Bachelor's degree in Business, Finance, Banking, Marketing or a related discipline.
• One to three years of Home Finance, Mortgage Sales, Retail Banking Sales or Financial Services experience.
• UAE banking experience is preferred.
• Strong sales, relationship-management and Home Finance product knowledge.

Skills & Competencies

• Home Finance
• Mortgage Sales
• Customer Acquisition
• Relationship Management
• Real Estate
• Lead Generation
• KYC
• AML
• Shariah Finance
• Cross-Selling

What We Offer

• Competitive compensation and benefits package, as stated by the employer.
• Learning, development and career-growth opportunities.
• Exposure to Emirates Islamic banking operations and relevant business functions.
• A collaborative workplace with opportunities to work with cross-functional teams.

Employment Details

• Company: Emirates Islamic
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Industry: Banking
• Eligibility: See the UAE National/UAEN requirement stated in the job title or source listing.

How to Apply

Applicants should use the original LinkedIn job listing provided for this vacancy and review the employer's current application requirements before submitting an application.