Assistant Human Resources Manager – AP&CM – Hotel Franchised

The Human Resources Manager supports workforce planning and the consistent delivery of people processes within the assigned operation. The role combines employee relations, recruitment coordination, policy implementation, performance support and compliance. It requires sound judgement and the ability to guide managers while protecting employee confidentiality and treating people fairly. The successful candidate is expected to approach assigned work professionally, follow established procedures and communicate clearly with colleagues and customers. Work should be completed carefully, with issues raised early rather than left unresolved.

Key Responsibilities

• Support performance reviews, training plans, employee engagement and consistent application of policies.
• Monitor HR records and reports, identifying missing information or process issues that need follow-up.
• Help ensure employment processes and documents follow applicable internal procedures and local requirements.
• Promote respectful workplace practices and maintain confidentiality when handling sensitive employee matters.
• Coordinate staffing plans, recruitment activity, onboarding and workforce documentation with department leaders.
• Advise managers on routine people matters and refer complex cases through the proper channels.

Requirements and Qualifications

• Relevant HR experience with strong knowledge of employee administration and people processes.
• Experience supporting managers, coordinating recruitment and managing confidential records.
• Understanding of policy application, employee relations and local employment requirements.
• Strong interpersonal judgement, written communication and organisational skills.
• Ability to balance service orientation with fairness, consistency and compliance.

Skills

• People operations and policy support
• Employee relations and judgement
• Recruitment and workforce coordination
• Confidentiality and stakeholder communication

Professional Approach

The role requires a practical HR partner who can support managers, help employees navigate processes and maintain reliable documentation and consistent standards. Candidates should be prepared to explain how their experience, training or transferable skills relate to the duties and how they would contribute to a professional, service-focused team.

Employment Details

• Company: Accor
• Location: Dubai, Dubai, United Arab Emirates
• Employment Type: Full Time
• Salary: Not disclosed