Director IT Solution Delivery

The Director of IT Solution Delivery leads coordinated technology delivery for the mass-market segment. The role converts agreed business and product priorities into realistic delivery commitments across several Agile squads, technology teams, vendors and dependent functions. It focuses on reliable delivery, transparent planning, strong collaboration and measurable improvement across the wider technology portfolio.

Key Responsibilities

• Own end-to-end delivery planning and commitments, ensuring that priorities, capacity, milestones and expected outcomes are clear across the portfolio.
• Lead integrated planning cycles, including Program Increment planning, refinement and reviews, so teams work toward one coordinated delivery plan.
• Identify and manage dependencies across product, architecture, engineering, network teams, vendors and other delivery functions before they affect milestones.
• Maintain clear visibility of delivery risks and blockers, resolve systemic issues and escalate matters that require wider leadership decisions.
• Use delivery data and PI measures to improve forecasting, flow, quality and predictability without comparing squads through velocity or story points.
• Coordinate Agile, waterfall and supplier workstreams while protecting clear ownership and enabling squads to manage their own execution.
• Work with Scrum Masters and delivery leaders to strengthen collaboration, remove recurring barriers and turn improvement actions into measurable results.

Requirements and Qualifications

• Bachelor’s or Master’s degree in Computer Science, IT, Software Engineering, Engineering, Information Systems, Telecommunications, Business Technology or a related discipline; equivalent experience may be considered.
• At least 12 years of progressive technology delivery experience, including substantial leadership in complex enterprise product or digital environments.
• Demonstrated experience leading multiple Agile squads, integrated planning, capacity management, cross-team dependencies, risk control and delivery outcomes.
• Experience establishing or improving product-led and scaled Agile delivery models, coaching teams and managing complex technology ecosystems.

Skills and Competencies

• Enterprise and systems thinking across business priorities, capacity, platforms and technical dependencies.
• Empowering leadership that creates accountability while allowing teams to own execution.
• Strong influence, facilitation and stakeholder alignment across Product, Architecture, Engineering and Operations.
• Fluent English; Arabic language ability is an advantage.

Employment Details

Full-time leadership position based in Dubai, United Arab Emirates. The recruitment process includes a competency-based assessment that candidates must complete for their application to progress.