UAEN Sales Team Leader | Retail | IKEA Jebel Ali

Al-Futtaim is hiring a UAEN Sales Team Leader for IKEA Jebel Ali. The role oversees sales and product-range activities within a designated business area, including local range decisions, pricing, sales performance, product availability and collaboration with shopkeepers and logistics. The position also develops and coaches sales co-workers, supports customer experience, contributes to sales and range action plans and promotes sustainability practices within the market. The listing requires a high-school credential and relevant retail experience.

Key Responsibilities

• Implement IKEA Concept Documentation systems and methods across sales and range activities.
• Define the showroom and market-hall product range for the relevant business area.
• Work with shopkeepers on supplier selection and contracts and support economies of scale.
• Monitor local market conditions, customer trends and competitors and adapt range activities accordingly.
• Drive sales performance, sales budgets and profit optimisation using IKEA methods.
• Manage range administration through the sales IT system and coordinate with logistics to support forecasts and goods flow.
• Set and adjust range prices and maintain product availability for marketing activities.
• Support stores with buying guides and coordinate range matters among stores, retail management and the IKEA distributor.
• Train and coach sales co-workers and promote a strong, diverse IKEA culture.
• Support local adaptation of sustainability directions and follow up sustainability performance and improvement initiatives.

Requirements

• High School Credential.
• 2 to 5 years of retail experience, ideally in similar IKEA roles.
• Genuine interest in home furnishings and customer service.
• English proficiency; Arabic is preferred.
• Strong communication and interpersonal skills.
• Strategic, analytical and tactical ability, leadership capability and commercial awareness.

Employment Details

• Company: Al-Futtaim
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Retail

Role Focus

The Sales Team Leader combines commercial sales management with range administration, customer focus, people development and sustainability activity. The role works across stores, shopkeepers, logistics, retail management and the IKEA distributor to maintain product availability and coordinate range decisions. Market awareness is important because the position monitors customers, trends and competitors and uses that information to support local adaptation. The listing also places emphasis on coaching sales co-workers, maintaining an effective workplace culture and following sustainability directions within the market.