Continuous Improvement & Performance Management Intern

The Continuous Improvement & Performance Management Intern supports service operations through reporting, process standardisation, transformation coordination, and internal communications. The internship offers exposure to service operations in a global organisation and allows the intern to own defined workstreams while learning how performance, governance, and digital initiatives are managed. It is a practical opportunity for a student or recent graduate who enjoys analysis, organisation, and continuous improvement.

Key Responsibilities

• Support governance design, process standardisation, and transformation programme coordination across service operations.
• Improve reporting structures, build performance dashboards, and assist with cost-to-serve and financial-visibility tools.
• Maintain programme updates, action trackers, milestones, and deliverables using tools such as Microsoft Planner.
• Create internal communications, newsletters, surveys, and engagement materials for the continuous-improvement team.
• Support AI and digital-transformation initiatives by organising information, tracking tasks, and preparing summaries.
• Prepare workshop notes, meeting minutes, progress reports, and action lists to encourage clear follow-through.
• Help standardise templates and documentation and provide support across process, performance, lean-culture, and digital workstreams.

Requirements and Qualifications

• Bachelor’s or Master’s degree in Business, Engineering, Data Analytics, or a related field.
• Excellent Excel and PowerPoint skills, including the ability to present data and ideas clearly.
• Strong written and spoken English and the ability to communicate with different stakeholders.
• Self-motivation, attention to detail, problem-solving ability, and eagerness to learn.
• The role is described as a minimum six-month internship.

Skills

• Analytical thinking and visual presentation of information.
• Organisation, action tracking, and reliable follow-through.
• Clear written communication and stakeholder coordination.
• Curiosity about digital transformation, operational performance, and process improvement.

Employment Details

• Company: Schneider Electric
• Location: Dubai, United Arab Emirates
• Employment Type: Internship