Social Media Assistant (Part-Time)

The Social Media Assistant supports daily digital communication and community engagement across the university’s social platforms. Working with the Social Media Coordinator, the role helps publish content on time, monitor audience responses, assist with campaigns, and maintain accurate performance information.

Key Responsibilities

• Schedule and publish approved social content across relevant platforms, ensuring captions, links, visuals, and timing are accurate.
• Monitor comments, messages, mentions, and engagement, routing enquiries to the appropriate teams when required.
• Assist with campaign preparation, content calendars, asset organisation, and coordination with internal contributors.
• Use platform analytics and reporting tools to track reach, engagement, and other campaign measures.
• Maintain content and activity records, help compile reports, and flag issues or emerging audience trends.
• Coordinate with colleagues to ensure social communications are consistent with university priorities and brand guidelines.

Requirements and Qualifications

• A bachelor’s degree and relevant social-media experience are required.
• Proficiency with social platforms, content-management systems, and analytics tools is important.
• Strong English communication, attention to detail, collaboration, initiative, and problem-solving are needed.

Skills and Competencies

Social media publishing, community management, content calendars, analytics, campaign support, reporting, English writing, digital communication. The successful candidate should be dependable, organised, responsive to feedback, and able to communicate clearly with colleagues and stakeholders. Careful record keeping, professional conduct, and a consistent focus on quality are important throughout the work.

The position calls for someone who can manage priorities without losing attention to detail. A practical approach to problem-solving, reliable follow-through, and a willingness to work collaboratively will help the team maintain a consistent standard of delivery. The successful candidate should be comfortable adapting to changing priorities while remaining focused on agreed objectives.