Clinic Administrator – Emirati

The Clinic Administrator provides professional administrative support to physicians and outpatient teams so that clinical staff can focus on patient care. The role combines patient administration, record maintenance, stock monitoring and insurance-information checks. It requires a reliable service approach, careful handling of personal information and the ability to keep clinic workflows organised during busy periods. Provide administrative support to outpatient physicians and help maintain accurate patient and insurance records.

Key Responsibilities

• Provide day-to-day administrative support to clinic physicians and the outpatient team.
• Assist with patient registration, appointments, records and other routine administration processes.
• Check that clinical and non-clinical stock is adequately available and controlled.
• Help ensure patient insurance information is accurate and up to date, following approved procedures.
• Promote patient satisfaction through courteous communication, accurate information and timely follow-up.

Requirements and Qualifications

• A Grade 12/high-school qualification or equivalent is essential; a secretarial diploma is desirable.
• At least one year of administrative or similar experience in a healthcare setting is specified.
• The Emirati designation targets eligible UAE National candidates.

Skills and Competencies

• Basic medical terminology and patient-care support procedures.
• MS Office, insurance claim processes and stock control.
• Clear written and verbal English, organisation and customer service.

Work Setting

This position is based in Al Ain, United Arab Emirates, at Mediclinic Al Ain Hospital, and involves regular coordination with the relevant clinical, administrative or operational colleagues. The successful candidate should follow approved procedures, protect confidential information, maintain complete records and communicate concerns through the appropriate reporting channels. Patient-facing employees are expected to show respect, cultural awareness and a service-focused approach; specialist and management employees must also support quality, governance and ongoing professional development. The position’s exact duties, licence requirements and any additional eligibility criteria should align with the requirements published for this specific vacancy.