Relationship Officer

The Relationship Officer sources new customers and promotes banking products, primarily credit cards, while maintaining professional relationships through the application process. The role is suited to a target-driven person who can explain product terms clearly, identify eligible applicants and maintain complete records in line with banking compliance expectations.

Key Responsibilities

• Generate leads through direct sales, referrals, corporate visits and other approved customer-sourcing channels.
• Explain credit-card features, benefits, fees and eligibility requirements accurately to prospective customers.
• Identify qualified prospects and submit complete documentation for processing.
• Meet monthly sales and productivity targets while maintaining good application quality.
• Follow up with customers and internal teams on application status and outstanding documents.
• Maintain professional relationships and provide helpful answers throughout the sales journey.
• Follow bank policies, data privacy rules, KYC standards and ethical sales practices.

Requirements and Qualifications

• Graduation is mandatory.
• At least one year of banking or sales experience is preferred.
• UAE credit-card or banking sales experience is an advantage.
• Candidates should be able to work in a target-driven environment and communicate product information clearly.
• The listing notes spouse/father visa status and a UAE driving licence with own car among candidate conditions.

Skills and Professional Expectations

• Strong interpersonal, communication and negotiation skills.
• Confident lead generation and follow-up.
• Attention to customer eligibility, KYC records and privacy.
• Self-motivation, resilience and commitment to ethical selling.

The successful candidate should maintain accurate records, communicate clearly and follow relevant safety, confidentiality, quality and professional standards. Teamwork, sound judgement and timely escalation of concerns are important.

Employment Details

This is a full-time opportunity based in Dubai, United Arab Emirates. Use the application link in this listing to submit your interest. Shift, roster, on-call or site duties depend on the role.