Description
RAKBANK is seeking a Relationship Officer General Insurance for its banking operations in the United Arab Emirates. This position suits a professional who combines role-specific knowledge with dependable execution, sound judgement, attention to detail and a commitment to customer service and control standards.
Job Overview
The General Insurance Relationship Officer helps customers understand and access suitable insurance products while supporting relationship growth and service. The work requires clear product explanations, careful documentation and coordination with internal specialists or insurance partners.
Key Responsibilities
- Identify customer protection needs and explain relevant general-insurance product options.
- Support quotations, applications, policy documentation and related customer service requests.
- Coordinate with insurance providers and internal teams to resolve queries and track policy matters.
- Maintain accurate customer and sales records and follow up on outstanding documentation.
- Identify suitable opportunities to develop existing relationships and serve new customers.
- Ensure recommendations and communications follow applicable product, disclosure and conduct requirements.
Requirements and Qualifications
- Experience in insurance sales, banking, relationship support or customer service is relevant.
- Understanding of general-insurance products, documentation and customer disclosure is useful.
- Candidates should communicate clearly and maintain accurate records and follow-ups.
- Customer focus, ethical selling and confidentiality are important.
Skills
The role benefits from listening, product explanation, coordination, attention to detail and a practical service mindset. Candidates should be able to work towards commercial goals while ensuring customers understand the product and its terms.
Employment Details
Location: United Arab Emirates. The position sits within a regulated banking environment and requires respect for customer confidentiality, internal controls and relevant procedures. The role operates in a regulated banking environment where accuracy, confidentiality, accountability and customer protection matter. The successful candidate should maintain reliable records, follow approved procedures, raise concerns promptly and work constructively with colleagues and stakeholders. Applicants should be ready to discuss relevant experience and explain how their skills match the responsibilities of the position.
Country
UAE
select-type
Full Time
Interested in this job?
44 days left to apply
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