Product Genius | Al-Futtaim Automotive | UAE
Job role insights
Date posted
November 13, 2026
Hiring location
UAE
Career level
Middle
Qualification
Degree Preferred
Experience
4 Years
Gender
Any
Description
Job Overview
Al-Futtaim Automotive is building a pool of Product Geniuses for future opportunities across the UAE. The role focuses on creating an engaging and informative showroom experience by helping customers understand vehicle features, technology and performance. The Product Genius will conduct demonstrations and test drives, answer enquiries, prepare vehicles for handover and support the sales team by guiding customers through the purchase journey.
Key Responsibilities
- Welcome showroom visitors and provide a professional, engaging customer experience.
- Conduct structured test drives and explain vehicle features, technology and performance.
- Answer customer questions and communicate product information in a clear and helpful way.
- Prepare vehicles for delivery and provide personalized vehicle handovers.
- Support sales colleagues in achieving monthly targets by helping customers make informed decisions.
- Respond to telephone, online and walk-in enquiries and record customer information accurately.
- Maintain knowledge of automotive products, new technologies, market trends and competitor activity.
- Complete product and professional development training.
Requirements and Skills
- Exceptional customer service and relationship-building skills.
- Strong presentation, storytelling and communication ability.
- Good technical knowledge and genuine interest in automobiles.
- Confidence in product demonstrations and test drives.
- Fluent English; Arabic, Urdu, Hindi, Tagalog or Farsi is an advantage.
- Proactive, customer-focused and solution-oriented approach.
Qualifications and Experience
- A degree is preferred but not essential.
- At least four years of experience in a customer-facing role; experience in automotive, luxury retail, airlines, hospitality, events, teaching, sales or customer care is valued.
- Valid UAE driving licence.
Employment Details
- Company: Al-Futtaim Automotive
- Location: UAE
- Employment type: Full Time
- Opportunity type: Future talent pool
Skills
select-type
Full Time
Interested in this job?
44 days left to apply
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