Parts Manager, Middle East

Lead regional parts operations across the Middle East and help ensure that service locations receive the right components at the right time. The position combines supply-chain leadership, inventory management, operational planning and people development. The manager is expected to improve parts availability, maintain accurate stock records, support an expanding service network and use performance information to guide decisions. Success requires a practical understanding of automotive parts flows, strong communication with service teams and the ability to lead managers and supervisors across a changing regional operation.

Key Responsibilities

• Manage the flow of parts from distribution centres to service centres and other field locations, keeping availability aligned with operational demand.
• Set regional priorities for inventory accuracy, stock turns, fulfilment performance and other operational measures.
• Review performance data, identify recurring delays or stock issues and coordinate corrective actions with relevant teams.
• Lead, coach and develop supervisors and managers, setting clear expectations and supporting consistent execution.
• Plan operational resources and headcount in line with service demand, network growth and business priorities.
• Work with service teams and regional stakeholders to improve communication, resolve parts-related issues and maintain customer support.
• Monitor operating costs and contribute to regional financial and performance planning.
• Share effective practices across the wider EMEA organisation and support the expansion of mobile service locations.

Requirements and Experience

• Demonstrated experience leading an operational organisation and delivering strategic and day-to-day performance targets.
• Strong people-management experience, including coaching managers and building accountable teams.
• Hands-on experience in automotive parts and supply-chain operations; automotive industry experience is an advantage.
• Ability to interpret operational data, prepare KPI reports and convert findings into practical improvements.
• Comfort working in a fast-moving environment, managing multiple priorities and delegating work effectively.
• Willingness to travel extensively across the region, with the role indicating travel of more than 80%, and to hold a valid driving licence.

Qualifications

• A relevant university qualification or equivalent professional experience in parts, logistics, operations or supply-chain management is suitable.
• A track record of managing teams and operational targets is important; specific degree discipline is not stated.

Skills and Competencies

• Regional operations leadership and resource planning.
• Inventory accuracy, stock control and parts distribution.
• KPI analysis, reporting and continuous improvement.
• Coaching, delegation, stakeholder communication and decision-making.

Additional Information

This is a full-time regional leadership position based in Dubai. The role involves frequent travel and close coordination with service operations across the Middle East.