Warranty Executive | Al-Futtaim Automotive | UAE

Job Overview

Al-Futtaim Automotive is building a pool of Warranty Executives for future opportunities across the UAE. The role supports automotive aftersales and workshop operations by ensuring that warranty and contract claims are prepared, processed and reconciled accurately. The successful candidate will help reduce rejected or outstanding claims, keep documentation complete and support the timely invoicing of work carried out under warranty and service-contract arrangements.

Key Responsibilities

• Process warranty and contract claims accurately and within required timelines.
• Monitor pending claims and help reduce backlogs so completed jobs can be invoiced promptly.
• Respond to warranty and contract queries and coordinate the resolution of claim-related issues.
• Apply warranty and contract policies and procedures consistently and check claim quality before submission.
• Process credit notes and assist with reconciliation of outstanding accounts.
• Maintain accurate claim records, supporting documents and administrative data.
• Work with workshop and internal teams to meet operational targets and participate in technical and on-the-job training.

Requirements and Skills

• Good knowledge of automotive warranty and contract administration and an understanding of aftersales operations.
• Strong Microsoft Office skills, particularly Excel.
• Experience with ERP systems, preferably SAP or a similar automotive system.
• Working knowledge of business intelligence reporting and basic accounting, finance and data processing.
• Basic understanding of automotive engineering and clear written and verbal communication.

Qualifications and Experience

• The accessible listing does not specify a mandatory degree or minimum number of years of experience. Relevant automotive aftersales administration experience is important.

Employment Details

• Company: Al-Futtaim Automotive
• Location: UAE
• Employment type: Full Time
• Opportunity type: Future talent pool