F&B Coordinator (Emiratization Program)

Shangri-La Group is seeking an F&B Coordinator under its Emiratization Program within the Food & Beverage Division at Shangri-La Qaryat Al Beri, Abu Dhabi. The role supports F&B reservations and related commercial and administrative activities, helping the team coordinate guest requirements, reservations, marketing activity and service information.

The successful candidate should have strong communication and organizational skills, an interest in hospitality and the ability to manage several requests accurately in a fast-paced environment. The position offers an opportunity to develop practical experience in luxury customer service, restaurant reservations and Food & Beverage operations.

Key Responsibilities

• Support Food & Beverage reservation activities and respond to guest enquiries professionally.
• Coordinate reservation details with restaurants, service teams and other hotel departments.
• Maintain accurate reservation records, guest information and departmental documentation.
• Assist with marketing and promotional activities supporting Food & Beverage outlets.
• Help prepare reports, trackers and administrative documents for the F&B team.
• Follow up on guest requests and communicate important requirements to relevant colleagues.
• Support smooth coordination during busy periods, special events and promotional campaigns.
• Maintain professional service standards and protect guest information and confidentiality.

Requirements

• UAE citizen candidate eligible for the Emiratization Program.
• Strong communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Ability to multitask effectively in a fast-paced hospitality environment.
• Fluent English is required; additional languages are an advantage.
• Interest in Food & Beverage, luxury hospitality or customer service.
• Marketing or hospitality experience is advantageous.

Employment Details

• Company: Shangri-La Group
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Program: Emiratization

Additional Role Focus

The coordinator should be able to prioritize enquiries, maintain accurate information and communicate professionally with guests and colleagues. The role can include supporting promotional activities and ensuring reservations are communicated correctly to outlet teams. Strong organization and attention to detail are important because F&B reservations involve multiple guest requirements, timings and operational considerations.