Coordinator

Provides day-to-day administrative support to help a department operate smoothly. The Coordinator manages information, appointments, communication and routine office processes while assisting staff and visitors. In a healthcare environment, accurate electronic records, careful document handling and timely coordination with clinical teams are especially important.

Key Responsibilities

• Organise clerical activities and maintain paper and electronic filing systems.
• Handle calls, visitor enquiries, appointments, correspondence and routine requests.
• Scan and upload patient documents to the electronic medical record system.
• Prepare spreadsheets, reports, presentations and correspondence using office applications.
• Monitor supplies, arrange meeting materials and follow up on assigned actions.
• Coordinate information between patients, administrative colleagues and clinical departments.
• Identify missing documents or delays and refer them to the responsible supervisor.

Requirements and Qualifications

A qualification in business administration, office management or a related discipline is preferred. The listed profile indicates around two years of administrative assistant experience, preferably in a hospital. Confidence with Word, Excel, Outlook and PowerPoint, accurate data entry and clear communication are important. English is required; Arabic is an advantage.

Skills and Competencies

• Office administration
• MS Word and Excel
• Outlook
• PowerPoint
• data entry
• document control
• appointment coordination
• customer service

Role Expectations

The Coordinator should be approachable, organised and able to switch between planned tasks and incoming requests without losing accuracy. Good judgement is needed when deciding what can be handled directly and what requires escalation. Respect for privacy and timely follow-up support dependable records and service standards.

The employee should maintain professional standards, follow workplace and information-handling procedures, and cooperate with colleagues to meet service priorities. Tasks should be completed within the approved scope of the position, with questions or exceptions referred to the responsible manager. Dependable attendance, clear communication and a willingness to learn support consistent performance.