Business Development Manager – TouchPoints (Meedaf)

Abu Dhabi Commercial Bank is seeking a Business Development Manager to support the growth of the TouchPoints business within Meedaf. The position focuses on building strategic partnerships, expanding participation in a digital loyalty proposition and creating sustainable commercial opportunities across financial services, retail, travel and digital commerce. The successful candidate will combine strong relationship management with commercial planning, negotiation and revenue ownership.

Key Responsibilities

• Identify and acquire new strategic partners that strengthen the TouchPoints proposition and broaden programme participation.
• Manage the complete partner lifecycle from prospecting and engagement through commercial negotiation, onboarding and handover to account management.
• Develop commercial structures covering commissions, marketing support, points exchange and other partnership economics.
• Own agreed revenue targets and build growth through new partners, upselling, cross-selling and new engagement or redemption mechanisms.
• Work with internal teams on campaigns, integrations, operational initiatives and proposition improvements.
• Prepare forward-looking revenue plans, monitor performance and identify delivery gaps affecting conversion or yield.
• Address service issues and partnership risks promptly while maintaining high standards of responsiveness and stakeholder support.
• Contribute to continuous improvement programmes and ensure business development activities follow approved policies and procedures.

Requirements

• At least 6 years of experience in partnership development, business development or loyalty programme management.
• Relevant experience in financial services, retail, travel or digital commerce.
• Bachelor’s degree in Business Administration, Marketing or a related discipline.
• Strong partner management, negotiation, customer focus and performance-tracking skills.
• Certifications in digital marketing, e-commerce, CRM/loyalty, strategic sales or key account management are advantageous.

Employment Details

• Company: Abu Dhabi Commercial Bank
• Location: Abu Dhabi, United Arab Emirates
• Employment Type: Full Time
• Salary: Indicative AED 20,000 – AED 30,000 per month plus variable pay eligibility
• Eligibility: Open to applicants meeting the stated requirements