Area Sales Team Leader (UAE National)

Lead a retail-banking sales team across an assigned area, supporting customer acquisition, portfolio growth and achievement of sales objectives. The role combines daily team coordination with relationship management, portfolio monitoring and the development of external and internal stakeholder relationships. It also requires a sound understanding of retail-banking products and financial-market developments.

Key Responsibilities

• Organise and supervise team activities so targets, objectives and business plans are delivered in line with approved processes and systems.
• Develop and maintain relationships with internal stakeholders, external agencies and clients to support sales and service objectives.
• Monitor customer portfolios and identify cross-selling, upselling and retention opportunities that support revenue generation.
• Encourage consistent execution of retail-banking processes, service standards and relevant policies while supporting the team’s day-to-day performance.
• Use market and product knowledge to inform sales activity, identify opportunities and help the team respond to customer needs.

Requirements and Qualifications

• At least 4 years of experience in Retail Banking.
• Bachelor’s degree in Business Administration, Sales, Finance or a relevant specialisation.
• In-depth knowledge of global financial markets and trends.
• Understanding of retail-banking products and services; this position is for UAE nationals.

Skills and Competencies

Relevant skills include Retail Banking, Sales Leadership, Portfolio Management, Cross-selling, Upselling, Customer Retention, Market Knowledge, Team Supervision, Stakeholder Relationships.

Employment Details

Full-time position based in Dubai, UAE.

Role Expectations

The team leader should be able to coordinate activity, maintain a customer-focused approach and monitor performance with discipline. Effective outcomes include consistent target delivery, a well-managed portfolio, stronger customer retention and reliable adherence to banking policies and service expectations. Clear documentation and regular stakeholder communication help maintain accountability, support smooth handovers and ensure decisions are understood by relevant teams.