Senior Executive – Learning and Development (UAEN)

About the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, place exceptional service, elevated dining destinations, and distinctive architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe, and Asia and employs more than 8,000 colleagues representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scale its operations to the next level of growth, it remains committed to developing and empowering colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion across its practices and fostering a culture that celebrates diversity.

Jumeirah Living World Trade Centre Residence is a 41-floor luxury serviced apartment tower located in the centre of Dubai's business district. Situated on the site of the old World Trade Centre on Zabeel Road, the striking high-rise comprises 377 serviced residences ranging from one-bedroom duplexes to four-bedroom double-floor apartments.

One of Dubai's acclaimed luxury serviced residences, Jumeirah Living World Trade Centre Residence caters to travellers seeking short, medium-term, and extended stays that combine the comforts of home with the high standards of five-star hotel service.

About the Job

An opportunity has arisen for a Senior Executive - Learning and Development to join Jumeirah Living World Trade Centre.

The main duties and responsibilities of this role include:

• Plan the monthly and annual training calendar and facilitate departmental trainers' meetings.
• Verify monthly training records submitted by all departments and prepare summary training hours reports.
• Prepare and submit trainers' bonus summaries on a monthly basis.
• Brief new colleagues on training-related matters based on the colleague induction checklist.
• Facilitate group training courses that address identified training needs and ensure all training programmes, materials, and practices support the achievement of Jumeirah's vision.
• Maintain full awareness of departmental standards outlined in standard operating procedures and ensure compliance with established requirements.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Strong team player with the ability to take on leadership responsibilities.
• Excellent listening and interpersonal skills.
• Strong problem-solving and follow-up abilities.
• Diploma-level qualification from a university or recognised institution in Hospitality, Human Resources, Learning and Development, or a related discipline.
• Previous experience in the hospitality industry, preferably in guest-facing departments such as Front Office, Food and Beverage, or Sales, along with exposure to Human Resources.
• Experience working with a culturally diverse workforce or within a customer service-oriented industry.
• Proven experience in Learning and Development, including administrative coordination and day-to-day operational support.
• Ability to work effectively under pressure, meet deadlines, and manage multiple priorities.

About the Benefits

Jumeirah offers an attractive tax-free salary paid in UAE Dirhams (AED), along with a range of employee benefits designed to support colleagues and their professional development. These include food and beverage benefits, reduced hotel rates across Jumeirah properties globally, generous leave and healthcare packages, flights home, life insurance, incentive programmes, and other employee benefits.

Benefits include:

• Supportive and inclusive work environment.
• Access to Learning and Development programmes and clear career pathways.
• Opportunities for internal mobility within the global network.
• Colleague discounts on food, beverages, and hotel stays worldwide.
• Comprehensive healthcare and life insurance coverage.
• Paid annual leave and flight from your home country.
• Performance-based incentives tailored to your role.
• Competitive tax-free salary paid in UAE Dirhams (AED).