Assistant Training Manager – Holiday Inn & Suites Dubai Science Park

Holiday Inn & Suites Dubai Science Park is seeking an Assistant Training Manager to support colleague learning and development across the hotel. The role helps build an engaging and supportive learning environment so that employees understand their responsibilities, service expectations and brand standards. It is suited to a training professional who enjoys working with people and helping teams improve their performance.

The assistant manager supports orientation and onboarding and contributes to the planning and delivery of training programmes. Strong communication and presentation skills are important, as the role involves working with colleagues and department leaders at different levels. The position also supports the hotel’s broader focus on talent development and consistent guest service.

Key Responsibilities

• Conduct or assist with new-hire orientation and onboarding for colleagues joining the hotel.
• Help employees understand brand standards, hotel policies, service culture and departmental expectations.
• Support the preparation of training materials and clear learning resources for different roles.
• Assist with training-needs reviews and identify learning requirements with department representatives.
• Coordinate training sessions and follow up on colleague participation and completion.
• Work with departmental trainers and managers to improve the quality and consistency of learning activities.
• Encourage a supportive learning culture that connects colleague development with improved guest experiences.

Requirements and Qualifications

• A bachelor’s degree or equivalent in Human Resources, Training and Development, Hospitality Management or a related discipline.
• At least four years of Learning and Development or Training experience, preferably within hospitality.
• Supervisory or managerial experience is included in the stated profile.
• Strong knowledge of training methods, talent development and performance management.
• Excellent communication and presentation skills; fluent English is essential and other languages are an advantage.

Skills

Training delivery, onboarding, coaching, presentation, communication, learning coordination and colleague development are central skills.

Employment Details

Location: Dubai, United Arab Emirates. Property: Holiday Inn & Suites Dubai Science Park. Employer: IHG Hotels & Resorts. The position is based at Holiday Inn & Suites Dubai Science Park. The vacancy refers to competitive salary and benefits.