Food & Beverage |Team Leader Qatar Duty Free

Qatar Duty Free is looking for a Food & Beverage Team Leader to support the Duty Manager and Supervisor with daily shift operations across its airport restaurants and cafés in Doha. The role combines frontline service with practical team coordination, sales support, stock monitoring and training. The Team Leader helps ensure that service routines are followed, colleagues are deployed appropriately and outlets remain clean, well presented and prepared to meet guest demand.

Key Responsibilities

• Coordinate the work of service staff and porters during a shift, and support weekly staff deployment to maintain service standards.
• Monitor outlet stock and presentation, address stock-related issues and help maintain the availability of products.
• Maintain records for cleaning materials, food management, weekly stock and mark-out reports in line with Health Conscious Establishment checklist requirements.
• Carry out cash spot-checks during shifts and report discrepancies for appropriate follow-up.
• Deliver on-the-job training in line with the training plan and reinforce consistent service standards.
• Monitor sales performance during the shift and motivate colleagues to work towards sales targets.
• Support the correct service of meals and beverages, following established quality and consistency standards.
• Prepare daily stock requisitions using PAR levels and stock-on-hand information, while taking steps to reduce food wastage.
• Work with sanitation colleagues to oversee outlet cleaning and maintain suitable hygiene standards.

Requirements and Qualifications

• At least a high school qualification.
• Minimum two years of relevant experience.
• Previous experience managing staff on a day-to-day basis.
• Experience in a structured, hygienic environment working to international standards is preferred.
• Ability to organise and prioritise multiple tasks in a fast-paced setting.
• Knowledge of POS systems is an advantage.

Skills and Competencies

The successful candidate should be practical, organised and able to guide colleagues while remaining actively involved in service. Team communication, attention to detail, stock discipline, customer care and the ability to make sound decisions under pressure are valuable. This is a full-time Doha-based role at Hamad International Airport, with an application closing date of 30 November 2026.