Sr Specialist Credit Control Emerging Markets Central

Job Overview

The Senior Specialist Credit Control protects the company’s receivables while supporting healthy commercial relationships with customers across Emerging Markets Central. The role monitors credit exposure, supports collection activity and ensures that customer accounts are accurately maintained in SAP. It works closely with Sales and finance colleagues to resolve payment questions, review customer terms and maintain appropriate credit controls. The specialist balances financial discipline with a practical understanding of customer and market needs, helping the business manage risk and maintain reliable cash flow.

Key Responsibilities

• Apply credit limits, credit blocks and releases in SAP in line with authorization rules and global credit.
• Review customer information, support customer validation and creation, and maintain accurate credit terms and facilities.
• Monitor overdue balances, aging, days sales outstanding and collection progress, escalating material risks when appropriate.
• Clear incoming payments against invoices and investigate unmatched amounts or disputed balances with Sales and customers.
• Reconcile accounts receivable balances with customers and ensure that account records reflect agreed transactions.
• Review and post financial credit notes, maintain reporting and support audit requests and internal control requirements.
• Provide timely information on receivables exposure and recommend actions to strengthen collection and reduce bad-debt risk.

Requirements and Qualifications

• A bachelor’s degree in Business, Corporate Finance, Audit, Accounting or a related field.
• Approximately three to four years of experience in credit control, accounts receivable or a similar.
• Experience with SAP and advanced Excel; exposure to apparel, fashion, footwear or FMCG is beneficial.
• Excellent English communication and the ability to work effectively with commercial stakeholders.

Skills and Competencies

The role requires accuracy, organization and the ability to prioritize a changing workload. Strong analytical skills help the specialist assess customer exposure and investigate differences. Negotiation, influence and clear communication are important when working through disputed payments or collection issues. The successful candidate is collaborative, dependable and comfortable handling confidential financial information.