Product Manager – Payments

Landmark Group is looking for a Product Manager focused on payments to help shape and deliver the payments roadmap across multiple brands and GCC markets. The role covers cards, wallets, cash on delivery, BNPL and local payment methods, with a strong focus on payment success rates, checkout conversion, reliability and customer experience. The Product Manager will work closely with engineering, analytics, finance, operations, compliance and external payment partners.

Key Responsibilities

• Own and prioritize a defined payments product backlog according to customer, business and technical priorities.
• Translate customer and business problems into product requirements, user stories, acceptance criteria and measurable outcomes.
• Drive payment initiatives from discovery and analysis through engineering delivery, UAT and production release.
• Analyze payment success rates, conversion, declines, failures, retries and funnel drop-offs to identify improvements.
• Work with payment gateways, PSPs, acquirers and BNPL providers on integrations, incidents and performance.
• Support localized payment experiences across GCC markets, including cards, wallets, COD, BNPL and local methods such as Mada.
• Partner with Finance and Operations on disputes, chargebacks, reconciliation exceptions and payment issues.
• Coordinate release readiness and production validation with cross-functional teams.
• Use analytics and delivery tools to track requirements, performance and outcomes.

Requirements & Qualifications

• Hands-on product management experience in payments, e-commerce or a related digital environment.
• Strong analytical problem-solving ability and comfort working with payment metrics and SQL.
• Understanding of payment gateways, PSPs, acquirers, BNPL and GCC payment ecosystems.
• Strong stakeholder-management and communication skills.
• Experience working with engineering, design, analytics, finance, operations and compliance teams.
• Ability to manage UAT, release readiness and post-release improvement.

Employment Details

• Company: Landmark Group
• Location: Dubai, United Arab Emirates
• Employment Type: Full Time
• Industry: Retail, E-commerce and Digital Businesses
• Application: Apply through the supplied LinkedIn job posting