Tele Sales Agent

Discover Your Potential at ADCB

At ADCB, we believe that success is built by people who are empowered, valued, and inspired. Join a team that champions innovation, celebrates individuality, and invests in your growth.

Our Group Business Services (GBS) team comprises skilled, dedicated professionals who are instrumental in driving ADCB’s transformation. We work together to deliver outstanding service, enable digital evolution, and enhance customer experiences across the Bank.

Your Role: What You’ll Do

• Customer Engagement: Contact pre-identified customers to promote and sell ADCB products professionally and persuasively.
• Service Excellence: Deliver outstanding service to foster long-term relationships and differentiate ADCB in a competitive market.
• Data Accuracy: Ensure all customer details are accurately updated and maintained in the database.
• Lead Conversion: Generate quality leads that result in profitable business and provide reliable customer references.
• Compliance & Standards: Follow all policies, procedures, and service standards to ensure high-quality, consistent output.
• Personal Effectiveness: Manage time, tasks, and targets efficiently while contributing to the team’s overall performance and success.

What You’ll Bring

• Experience:
  • Minimum 3 years in sales or telesales, preferably in banking, financial services, or call center environments.
• Education:
  • Bachelor’s Degree in Business, Marketing, or a related field.
• Core Competencies:
  • Excellent communication and negotiation skills
  • Strong analytical thinking and deadline management
  • Basic proficiency in MS Office and good numeracy
  • Team player with a growth mindset and a desire to excel

What We Offer

• Competitive Salary:
  Fixed compensation with the opportunity to earn performance-based variable pay.
• Comprehensive Benefits:
  • Top-tier medical insurance
  • Life and personal accident coverage
  • Paid leave and airfare allowance
  • Preferential rates on ADCB financial products
  • Staff discounts, lifestyle offers, and children’s education support (based on role)
• Flexible Work Environment:
  Options for remote or hybrid work arrangements, subject to business needs.
• Learning & Development:
  Access to a wide array of professional development tools, including certified training programs, e-learning platforms, and on-the-job learning.

Let’s Grow Together

At ADCB, your drive, commitment, and innovation will be recognized and nurtured. If you're looking to build a career with impact—and be part of a future-focused bank—this opportunity is for you.