Fraud Analyst – Authorization Fraud Control Unit

Job Overview

Monitor and investigate suspected payment-card fraud, protect customers and the bank from losses, and support continuous improvement of transaction-monitoring and fraud-control processes.

Key Responsibilities

• Monitor transaction and non-transaction alerts for potential fraud.
• Investigate suspicious card activity and determine appropriate preventive or corrective actions.
• Contact customers to verify suspicious transactions and support timely resolution.
• Process fraud and dispute cases within agreed timelines and minimize losses.
• Prepare investigation reports, MIS dashboards and fraud-risk analysis.
• Liaise with card schemes, acquirers, law-enforcement bodies and internal stakeholders.
• Support fraud-prevention projects, process improvements, UAT and business-continuity exercises.
• Train new team members on monitoring procedures and fraud-control practices.
• Participate in shift operations, including weekends and public holidays, where required for 24/7 monitoring.

Candidate Requirements

• Bachelor’s degree in Business, Finance, Banking or related field.
• Experience in fraud monitoring, cards operations, risk management or financial crime.
• Knowledge of card fraud, transaction monitoring, disputes and investigations.
• Strong analytical, investigative, communication and attention-to-detail skills.

Key Skills

• Fraud Detection
• Transaction Monitoring
• Card Operations
• Dispute Management
• Risk Analysis
• MIS Reporting
• Financial Crime

What the Role Offers

This position provides an opportunity to contribute to RAKBANK's banking operations in the UAE while working with business, technology, operations, risk, finance or customer-facing teams relevant to the role. The successful candidate will be expected to maintain high standards of accuracy, customer service, governance, collaboration and professional conduct. Depending on the function, the role may also involve process improvement, digital transformation, analytics, automation, regulatory compliance and cross-functional project work.

Employment Details

• Company: RAKBANK
• Job Title: Fraud Analyst - Authorization Fraud Control Unit
• Location: Ras Al Khaimah, United Arab Emirates
• Employment Type: Full Time
• Industry: Banking
• Experience: Not specified
• Qualification: Bachelor Degree

Candidate Profile

The ideal candidate should be organized, accountable and comfortable working in a regulated banking environment. Strong communication, analytical thinking and stakeholder coordination are important, along with the ability to prioritize work, meet service levels, protect confidential information and follow documented controls. Candidates should be prepared to work collaboratively and contribute to continuous improvement.

How to Apply

Interested candidates should review the full vacancy details and submit their application through the provided LinkedIn job posting. Applicants should ensure that their CV and supporting information accurately reflect the qualifications and experience requested for the position.