Assistant Operations Supervisor

The Assistant Operations Supervisor supports day-to-day operational delivery in a busy catering and service environment. The role helps coordinate staff, workflow, service readiness, and operational standards so that activities are completed safely, consistently, and on schedule. It involves hands-on problem solving, clear communication, and close coordination with supervisors and other departments.

Operations work depends on accurate handovers, practical planning, and quick responses to changing workload. The successful candidate should be able to monitor ongoing tasks, identify service delays, keep records up to date, and help colleagues understand the priorities for each shift.

Key Responsibilities

• Assist with daily work allocation, shift coordination, and monitoring of operational activities.
• Check service readiness, resource availability, and adherence to established operating procedures.
• Communicate work priorities and operational updates to team members and relevant departments.
• Identify delays, shortages, or service issues and escalate them promptly for resolution.
• Support completion of operational records, performance reports, and shift handover information.
• Promote safe work practices and consistent customer-service standards across assigned activities.

Requirements and Qualifications

• Relevant experience in operations, catering, hospitality, logistics, or a similar service environment is expected.
• Candidates should be comfortable coordinating work across teams and responding to changing priorities.
• A practical understanding of workplace safety and standard operating procedures is important.
• Relevant education and technical knowledge should support the operational responsibilities of the role.

Skills and Competencies

• Planning and coordination
• Team communication and problem solving
• Attention to detail and record keeping
• Safety awareness and service orientation

Employment Details

This vacancy is based in Dubai, United Arab Emirates. The role works within Emirates Flight Catering’s operating environment and follows applicable workplace, quality, safety, and confidentiality procedures. The position calls for dependable attendance, clear communication, accurate records, and a professional approach to colleagues, customers, and service partners. Applicants should ensure that their background matches the role-specific criteria before submitting an application.