Sales Support Analyst

The sales support analyst equips the commercial team with accurate reporting, customer insights and coordinated follow-up. The role supports foodservice or HORECA account growth by tracking opportunities, organising sales information and helping identify customers, service gaps and commercial priorities. This position is part of foodservice sales support and customer analytics and contributes to reliable, professional day-to-day delivery. The successful candidate will follow established procedures, maintain accurate information and work collaboratively with colleagues to achieve agreed standards.

Key Responsibilities

The main responsibilities include the following:

• Maintain sales dashboards, account information, pipeline records and regular performance reports.
• Analyse customer trends, account activity and sales results to identify growth opportunities.
• Support new-customer acquisition, account planning and follow-up on commercial actions.
• Coordinate with sales, operations and customer service to resolve routine account issues.
• Prepare presentations, customer summaries and data-backed recommendations for the sales team.

A practical understanding of the function, sound prioritisation and timely escalation will help protect quality, safety, cost and customer commitments.

Requirements and Qualifications

• A bachelor’s degree in business administration or a related discipline is relevant.
• Two to three years of sales support, foodservice or HORECA experience is useful.
• Experience with customer acquisition, account management and reporting is beneficial.
• Strong Excel, communication and analytical skills are important.

Candidates should show relevant experience, learn local procedures quickly and meet any required statutory or professional standards.

Skills and Competencies

The role requires organised reporting, curiosity, commercial awareness and the ability to turn data into useful sales actions. A service-oriented approach and dependable follow-through support the account team and improve customer responsiveness.

Employment Details

Employer: Almarai. Work location: Riyadh, Saudi Arabia. Employment terms, working schedule, compensation and benefits should be confirmed with the employer during recruitment.