Operations Control Resource Allocator – Join Our Talent Pool

Qatar Aviation Services is building a talent pool for an Operations Control Resource Allocator in Doha. The role supports ground-handling operations by allocating non-supervisory staff and available equipment in line with operational rosters, service-level requirements and business rules. It helps shift teams respond to changing flight activity and maintain balanced operational coverage.

The successful candidate is expected to follow established procedures, keep relevant records accurate and maintain open communication with colleagues. Operational priorities may change during a shift, so flexibility, sound judgment and the ability to complete assigned work safely and on time are important.

Key Responsibilities

• Prepare resource allocations for the assigned operational areas and keep assignments aligned with manpower availability and daily requirements.
• Use the resource-allocation system to apply established allocation rules consistently and fairly.
• Adjust allocations when operational conditions change, including during system interruptions or service disruptions.
• Coordinate shift handovers with other resource allocators and maintain continuity across different allocation areas.
• Communicate proposed staffing changes and recommendations clearly to operational shift managers.
• Keep allocation information accurate and complete, and carry out related duties assigned by management.

Requirements

• High school qualification with at least 2 years of job-related experience, or a bachelor’s degree with at least 1 year.
• Previous experience with workforce allocation, rostering or resource-planning systems in a busy operational environment is relevant.
• Strong computer literacy, including MS Office, and confidence working with time-sensitive operational data are important.
• Familiarity with real-time resource-allocation or decision-support systems is preferred.

Skills and Competencies

• Resource allocation and roster planning
• Analytical decision-making
• MS Office and operational systems
• Clear communication and adaptability

This is a talent-pool opportunity, so submission of an application does not itself guarantee an immediate offer; recruitment needs may determine timing and placement.

Employment Details

• Company: Qatar Airways
• Location: Doha, Qatar
• Employment Type: Full Time