Senior Manager – Project Coordination & Operations

Coordinate strategic projects, executive initiatives and cross-functional operational activities under the Executive Office. The role provides structure, visibility and follow-through across multiple workstreams, helping senior stakeholders track progress, resolve dependencies and keep important initiatives aligned with agreed priorities.

Key Responsibilities

• Monitor strategic projects and executive initiatives across departments.
• Develop workplans, milestones, status summaries and action trackers for key initiatives.
• Coordinate meetings and follow-ups with internal stakeholders and project owners.
• Identify delays, dependencies and risks, and escalate matters requiring management decisions.
• Prepare concise reports, presentations and briefing materials for senior leadership.
• Support operational improvement projects and ensure agreed actions are completed.

Requirements and Qualifications

• Substantial experience in project coordination, operations, programme management or executive-office support.
• Ability to manage several workstreams and engage stakeholders at different levels.
• Strong written communication, planning and reporting capabilities.
• Comfort working with confidential and time-sensitive business information.

Skills

• Project and operations coordination
• Executive reporting
• Stakeholder management
• Risk, milestone and action tracking

Role Focus

The role helps convert leadership priorities into clear work and visible progress. A structured approach to meeting preparation, action ownership and reporting is important, along with sound judgement when prioritising competing requests and communicating matters that require a decision.

Across the role, clear communication, accurate information and timely follow-up help maintain dependable work standards. The successful candidate should follow applicable procedures, keep stakeholders informed, handle records or resources responsibly, and raise questions or risks early so that work can progress with fewer avoidable delays.

This work also involves maintaining professional standards, adapting to changing priorities and cooperating with colleagues when new information affects plans. Regular progress updates and complete documentation make it easier to review outcomes, solve problems and maintain continuity between teams and work stages.