Senior Digital Merchandiser

The Senior Digital Merchandiser improves how products are organised, presented and discovered across digital shopping channels. The role combines trading awareness, content quality, product assortment, merchandising rules and performance analysis to help customers find relevant items and complete purchases. The successful candidate works closely with category, marketing, product and operations teams to improve conversion and maintain accurate, useful product pages.

Key Responsibilities

• Manage digital product placement, category structure, onsite campaigns and merchandising priorities against business goals.
• Review search, traffic, click-through, conversion and sales data to identify discoverability or content issues.
• Coordinate product images, attributes, descriptions, availability and other product-page information with responsible teams.
• Support promotional launches and seasonal events, checking readiness, links, assortment and customer journeys.
• Run or support tests on merchandising approaches and use results to improve the digital shopping experience.

Requirements and Qualifications

• Have experience in e-commerce, digital merchandising, online trading or a related retail function.
• Understand product discoverability, content accuracy and the relationship between assortment and conversion.
• Be comfortable working with analytics dashboards, spreadsheets and multiple product or campaign workstreams.
• Communicate effectively across commercial and technical teams and manage deadlines reliably.

Skills and Competencies

• Digital merchandising, data interpretation, content quality, campaign coordination, category analysis and prioritisation.
• Commercial awareness, attention to detail, curiosity, collaboration and customer-centric thinking.

Employment Details

This role requires both an eye for customer experience and a disciplined approach to performance metrics. The senior merchandiser should identify issues early, coordinate fixes and communicate the business effect of changes. The exact product categories, platform tools, campaign cadence and reporting line should be confirmed during recruitment.

Accurate handovers, timely escalation and complete operating records are important when several teams share responsibility for a service outcome. The role holder should keep stakeholders informed and follow actions through to closure.