Job role insights

  • Date posted

    November 4, 2026

  • Hiring location

    Dubai

  • Career level

    Mid Level

  • Quantity

    1 person

  • Gender

    Any

Description

The Relationship Manager develops and manages relationships with high-value banking customers, identifying opportunities to grow deposits, foreign exchange activity, fees and other relevant business. The role combines portfolio management, customer service, acquisition and risk assessment to support long-term customer and bank objectives.

Key Responsibilities

  • Manage an assigned portfolio and build a strong understanding of each customer’s financial objectives.
  • Identify opportunities to grow liabilities, foreign exchange activity, fee income and appropriate product holdings.
  • Acquire new customers and develop high-value relationships through company visits, calls and referrals.
  • Assess customer needs and risk profiles and introduce appropriate banking products and services.
  • Coordinate account onboarding, documentation and internal support to deliver a responsive customer experience.
  • Monitor portfolio performance and maintain regular contact to identify emerging needs or concerns.
  • Follow KYC, AML, regulatory and internal policy requirements in all relationship activities.

Requirements and Qualifications

The role requires relationship management capability, a strong customer focus and an understanding of retail or priority banking products. Candidates should be comfortable with business development, financial conversations and portfolio targets. Sound judgement and careful adherence to customer due diligence requirements are essential.

Skills

  • Client relationship and portfolio management
  • Business development and customer acquisition
  • Liability, FX and fee-income growth
  • Financial needs and risk assessment
  • Negotiation and service recovery
  • KYC, AML and policy compliance

Employment Details

This is a full-time opportunity with ADIB - Abu Dhabi Islamic Bank, based in Dubai. Compensation details are not included. Role-specific conditions should be confirmed during recruitment.

The manager is expected to grow a sustainable customer portfolio while delivering attentive service and maintaining a sound risk profile. Commercial results should be supported by accurate information and appropriate product recommendations.

select-type

Full Time

Interested in this job?

47 days left to apply

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