Quality Specialist
Job role insights
Date posted
November 12, 2026
Hiring location
Dubai
Career level
Mid Level
Qualification
Food Safety Qualification Preferred
Experience
3 - 5 Years
Description
The Quality Specialist sets and maintains quality and food safety standards for fresh and ultra-fresh grocery products, with particular attention to fruits and vegetables. The role works across dark stores and distribution centres, ensuring that goods are received, stored, handled and delivered in suitable condition. It combines field supervision, supplier coordination, data review and practical coaching to protect product quality and customer confidence.
Key Responsibilities
- Own quality, food safety and cold-chain standards for fresh products, translating requirements into clear checks and operating procedures.
- Lead, train and develop quality controllers and supervisors working across dark stores and distribution centres.
- Inspect product freshness, storage conditions and handling practices on a regular basis, and ensure audit findings are closed.
- Review refunds and customer complaints, identify recurring causes and lead corrective and preventive actions.
- Assess supplier performance and work with Commercial and Supply Chain teams to maintain consistent product standards.
- Track quality measures, prepare reports and recommend improvements, including suitable tools or technology.
- Maintain specifications, checklists and standard operating procedures, ensuring that local food safety and hygiene requirements are followed.
Requirements and Qualifications
- Three to five years of experience in food quality or food safety, ideally in fresh produce, grocery retail, quick commerce or food distribution.
- Experience managing quality control in a warehouse, dark store or fulfilment operation.
- Strong knowledge of cold-chain controls, HACCP and UAE food safety standards.
- An advanced food safety certification is preferred.
Skills and Competencies
- Analytical thinking and confidence using data for root-cause investigation.
- Ability to coach frontline teams and work with suppliers and operational partners.
- Clear communication, collaboration and practical judgement.
- Consistent attention to hygiene, product handling and accurate documentation.
Employment Details
Full-time position based in Dubai, United Arab Emirates. The employee offering includes healthcare support, fitness reimbursements and flexible working arrangements.
Skills
select-type
Full Time
Interested in this job?
31 days left to apply
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