Account Manager I – Jordan
Job role insights
Date posted
November 12, 2026
Hiring location
Amman
Career level
Mid Level
Qualification
Bachelor's degree
Experience
2 - 4 Years
Description
The Account Manager I - Jordan manages relationships with restaurant partners across the Food and Dine Out businesses. The role helps partners improve commercial results, service performance and visibility while ensuring that day-to-day concerns are resolved promptly. It combines account ownership with marketing coordination, operational oversight and data-based recommendations that support mutual growth.
Key Responsibilities
- Act as the main point of contact for assigned restaurants, handling routine questions, operational issues and escalations.
- Drive order volume and revenue growth across food delivery and Dine Out partners through planned account activity.
- Agree partner visibility discounts, promotional funding and advertising campaigns, including cost-per-click campaigns and banner placements.
- Monitor wait-time ratio, cancellations, outlet availability and item-level stock compliance, then coordinate corrective actions.
- Improve merchant pages through accurate prices, strong product images, clear descriptions and well-organised menus.
- Work with Sales, Marketing, Operations, Supply and Finance teams to deliver joint growth plans and resolve account-level barriers.
- Maintain strong partner relationships and use account data to prioritise actions that improve partner satisfaction.
Requirements and Qualifications
- Two to four years of experience in account management, partner success, business development or a similar role.
- Experience in technology, e-commerce or food and beverage is preferred.
- Bachelor’s degree in Business, Economics or a related field.
- A record of managing external stakeholders and influencing commercial decisions.
Skills and Competencies
- Strong analytical skills and proficiency in Excel or Google Sheets.
- Excellent interpersonal, communication and negotiation skills.
- A proactive problem-solving approach and interest in continuous improvement.
- Ability to work effectively with multiple teams in a fast-moving environment.
Employment Details
Full-time position based in Amman, Jordan. The employee offering includes hybrid working, international remote-work flexibility, healthcare and fitness support.
Skills
select-type
Full Time
Interested in this job?
37 days left to apply
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