Executive Manager – Business Banking

Lead business-banking growth for an assigned region, with responsibility for sales strategy, portfolio development, customer acquisition and team performance. The role focuses on small and medium-sized enterprises and seeks to expand assets and liabilities, increase transaction activity and improve profitability while maintaining adherence to approved banking policies and customer-service standards.

Key Responsibilities

• Formulate and implement regional sales plans that diversify revenue, expand lending and deposit portfolios, and identify new areas for growth.
• Review emerging client needs and identify products, alternative channels and value-added services that increase transaction volumes and strengthen relationships.
• Maintain management information and reporting that help the team monitor performance, portfolio quality and profitability.
• Guide frontline acquisition teams through training and policy compliance, identify bottlenecks and simplify processes for new-to-bank customers.
• Assess market conditions, industry trends and competitors, approve recommendations and adjust plans to meet growth targets while managing the team’s performance.

Requirements and Qualifications

• At least 8 years of SME Banking experience, including at least 4 years managing a team.
• Distinguished transaction-banking knowledge, SME asset and/or liability product skills, and exposure to the UAE SME sector.
• Bachelor’s degree in Finance, Economics, Business, Accounting or Law.
• Knowledge of Microsoft Word, Excel and PowerPoint and core banking systems. This vacancy is for UAE national applicants.

Skills and Competencies

Relevant skills include SME Banking, Revenue Generation, Portfolio Management, Transaction Banking, Sales Strategy, Team Leadership, Market Research, MIS Reporting, Microsoft Office, Core Banking Systems.

Employment Details

Full-time position based in Dubai, UAE.

Role Expectations

The role requires commercial leadership, sound customer judgement and the ability to turn market insight into an executable sales plan. Strong outcomes include responsible portfolio growth, effective coaching, accurate reporting and consistent compliance with procedures and customer-service expectations. Clear documentation and regular stakeholder communication help maintain accountability, support smooth handovers and ensure decisions are understood by relevant teams.